Shop 4 Floors

The Manufacturers' Outlet for Premium Hardwood Flooring


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Return Policy

Shop 4 Floors will accept returns of flooring as follows:

  • Shop 4 Floors must be notified and authorize the return within 30 days of receipt of the flooring.
  • Returned flooring must be in original packaging. Opened or partially used bundles will not be accepted for return.
  • All flooring is subject to a 20% restocking fee.
  • Shop 4 Floors is not responsible for return freight. This must be arranged and paid for by the customer.
  • Shop 4 Floors cannot refund original shipping costs.
  • Special orders, sale items, adhesives, moldings and others accessories will not be accepted for return.
  • Return/Credit of flooring with shipping damage is discussed under our shipping policy.

Order Cancellation

  • Payment for orders canceled prior to shipment will be refunded in full, less 3% processing charge if paid by credit card. This fee is charged to us by our credit card processor.
  • If an order is canceled after shipping and prior to delivery, the customer is responsible for delivery and return freight.